Warren House Group at Dartington Information

About Us Warren House Group at Dartington are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at admin@whg.org.uk.

Our Contact details:

Warren House Group at Dartington, Lower Hood Barns, Dartington, Totnes, Devon, TQ9 6AB, UK

Phone: +44(0)1803 762400

Fax: +44 (0)1803 862983

Email: admin@whg.org.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Shipping And Handling Please define postage preference at the Checkout. Prices are weight defined for each postage class to ensure fair rates for customers. We can also deliver to a different address from your billing one - just indicate the details with your order.

Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days . International orders are generally received in under 10 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges Currently books and magazines are zero rated in the UK. All items listed on our site are VAT free.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our publications come with a 30 day no quibble guarantee. Please read the Returns Policy for more information.

Reaching Us If you need to reach us, please email us on kturner@whg.org.uk, alternatively, you can call on International +44 (0)1803 862231 or fax us on 01803 866783 or write to us at Warren Lane Dartington Hall Totnes Devon TQ9 6EG United Kingdom

Privacy Policy Warren House Group at Dartington do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

Returns Policy You may return most items sold by Warren House Group at Dartington within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items unless damaged, defective, or incorrect.

Refunds will only be given for items returned in their original, undamaged condition.

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. Please email us with your instructions and you will receive an e-mail confirming your cancellation.